Brief to doorstep, end to end

You set the rules. We do the rest.

A GiftVerse corporate gifting program runs in six stages. Your team is involved in two of them. Everything after the store goes live — sourcing, branding, quality checks, shipping, tracking and support — sits with us, and the recipient never sees any of it.

6 stagesbrief to doorstep
2 of themneed your team
5 daystypical store launch
Diwali Choice Program1,248 recipients · ₹2,500 per person
Store live
Brief & scope agreedAudience, occasion, budget and delivery geography
Day 1
Rules configuredPer-person cap, categories, eligibility, expiry
Day 1
Catalogue approved62 options across 6 categories, all in budget
Day 2–3
4
Recipients choosing812 of 1,248 selections confirmed
Now
5
Source, brand & dispatchVendor allocation, QC, branded packing
Then
6
Delivered & reportedTracking, support and a final program report
Then
Your team's open actions 0 Off-budget selections 0
The six stages

What actually happens in a corporate gifting program, in order.

Most vendors show a four-box diagram and leave the hard parts blank. This is the full sequence — who owns each stage, and how long it takes.

01Day 1

Brief and scope

One conversation: occasion, headcount, per-person budget, geography and the date it must land. If you already run gifting, we start from last year's list and its problems.

OccasionHeadcountBudgetDelivery date

Your team

Shares the brief and the recipient count. No file uploads needed yet.

GiftVerse

Comes back with a shortlist and a realistic delivery date for the budget you named.

02Day 1

Program setup and rules

Configured before anything is visible: budget cap, categories, brand and quantity limits, eligibility, expiry, geography. Enforced by the store, not by someone checking a spreadsheet afterwards.

Budget capCategory rulesEligibilityExpiryBranding

Your team

Approves the rules and shares the recipient list plus your logo and brand colours.

GiftVerse

Builds the program, applies your branding and sets the store to open on your date.

03Day 2–3

Catalogue curation

Assembled for this program, not pulled off a shelf. Wishlists and past selections shape it, vendors are approached on consolidated volume, samples are checked. You approve the list before anyone sees it.

Demand signalsVendor sourcingSample QCYour approval

Your team

Reviews the shortlist and says yes, or swaps a few items out. This is the second and last hands-on stage.

GiftVerse

Sources, negotiates on volume, checks build and packaging, and holds stock against your headcount.

04Day 5 onward

The store opens and recipients choose

One branded link on email, WhatsApp or the intranet. Recipients pick, confirm colour and size, and enter their own address. Everything visible is already in budget, so there is nothing to approve afterwards.

Branded linkVariant captureSelf-service addressWishlists

Your team

Sends the link once. Reminders to non-responders go out automatically.

GiftVerse

Runs the store, handles recipient questions, and reports live selection numbers.

05After selections close

Sourcing, branding and dispatch

Selections are allocated across vendors, branded, quality-checked, packed and dispatched. Multi-address is the default — 1,200 recipients across 40 cities is the same job as 1,200 in one office.

Vendor allocationLogo brandingPersonal notesQCMulti-address

Your team

Nothing. You get a dispatch summary when consignments leave.

GiftVerse

Owns vendor allocation, kitting, branding, quality checks, consolidation and shipping.

06Ongoing

Delivery, support and reporting

Recipients track their own gift and contact us directly, keeping the HR inbox out of it. Damaged or undelivered items are replaced by us. At the end: one report, one invoice.

Doorstep trackingRecipient supportReplacementsProgram reportSingle invoice

Your team

Reads the report. Uses it to plan the next program.

GiftVerse

Handles tracking, escalations, replacements, reconciliation and reporting.

Delivery timing follows the selection window, branding scope and geography. Repeat programs on an existing store launch faster.

Timing

A gifting program ready to launch in five working days.

Festival gifting fails on timing, not on taste. This is the schedule that lands before the festival week.

Day 1

Kick off

Brief, budget and headcount agreed; the program is configured and branded.

  • Scope call
  • Rules set
  • Recipient list
Day 2–3

Curate

Vendors are approached with your volume, samples are checked, and a shortlist comes to you.

  • Sourcing
  • Sample QC
  • You approve
Day 4

Preview

You see the store exactly as a recipient will, on desktop and mobile, before it opens.

  • Store preview
  • Test link
  • Sign-off
Day 5

Go live

Live inside five working days. The link goes out, selections come in, reminders chase the rest.

  • Link sent
  • Auto-reminders
  • Live tracking
Then

Deliver

Branding, packing and dispatch, then doorstep delivery with tracking and support.

  • Branded packing
  • Pan-India dispatch
  • Final report

A five-working-day store launch is workable. Gift cards deliver same-day when the window has genuinely closed. A rush costs you catalogue, branding and selection time — not the ability to open the store.

Two ways to run it

One campaign, or a store that stays open.

Most teams start with one festival campaign and move to an always-on store once they see how much of the year gifting covers.

One-time campaign

One occasion, fixed audience, fixed window. The store opens, everyone picks, gifts go out, it closes.

  • Diwali, annual day, a bulk client send, an event
  • One budget, one catalogue, one delivery wave
  • Five working-day store launch, one report, one invoice
  • Nothing to maintain once it closes

Best when gifting is a once-or-twice-a-year event and you want to prove the model before committing.

Always-on store

Set up once, stays live. Each occasion is a program inside it, with its own audience, budget and catalogue.

  • Birthdays and work anniversaries trigger on the date
  • Onboarding kits fire when a new hire joins
  • Different budget tiers per occasion and year band
  • Wishlists carry over, so each catalogue is sharper

Best when gifting is spread across the year and you are tired of rebuilding the same program every festival.

Who does what

The honest split of work on a gifting program.

What eats an HR team's month is rarely the choosing. It's the chasing — addresses, sizes, vendors, invoices, non-responders.

Your side

Four decisions and one approval.

  • The brief — occasion, headcount, per-person budget and the date it must land.
  • The rules — which categories are on, who is eligible, when the store closes.
  • The recipient list — names and work emails. Addresses come from recipients themselves.
  • Catalogue sign-off — approve the shortlist, or swap a few items out.
  • Send the link — one message on email, WhatsApp or the intranet.
Our side

Everything with a vendor, a courier or a deadline in it.

  • Sourcing and negotiation across approved vendors, on your consolidated volume.
  • Quality checks on build, finish and packaging before anything reaches the list.
  • Branding and personalisation — logo, packaging and personal notes.
  • Address and size collection, chasing non-responders so you don't have to.
  • Kitting, dispatch and pan-India delivery to individual doorsteps.
  • Recipient support and replacements for anything damaged or undelivered.
  • Reconciliation — one report, one invoice, spend measured against budget.
After the gift lands

The part most vendors stop caring about.

Delivery is where gifting usually breaks — a wrong address, a damaged box, someone who never got theirs. Those come to us.

Tracking

Live status on their own gift, so nobody asks HR where it is.

Support

Delivery questions come to us, not to your inbox.

Replacements

Damaged, wrong or undelivered items are replaced by us, within budget.

Reporting

One report: selections by category, delivery status, exceptions and spend against budget.

Systems and data

How it fits what you already run.

Gifting touches employee data, so it answers the same questions your HR stack does.

HRMS and SSO ready

Lists come from your HRMS or a simple upload; sign-in runs through your existing SSO.

Addresses stay with the recipient

Entered by recipients in the store. Your team never collects, stores or forwards a personal address.

Access and approvals

Roles separate who builds a program from who approves the budget, with an audit trail.

One invoice, GST compliant

One consolidated invoice per program, with the documentation finance expects.

Your branding, not ours

Your logo, colours and program name. We run it in the background, not in front of your people.

Data you can reuse

Preferences, sizes and past selections carry into the next program, so each catalogue starts sharper.

Questions

What HR teams ask before starting.

The practical ones, answered plainly. Anything not covered is worth a fifteen-minute call.

How long does a program take to go live?

Five working days: kickoff, curate, preview, go live. Delivery timing then follows the selection window, branding scope and geography. A repeat program on an existing store launches faster.

What happens to recipients who never choose?

Reminders go out automatically while the store is open. For anyone still unselected at expiry, you set the fallback up front — a default gift, a gift card, or dropping them. Nothing ships without a rule you approved.

Do you deliver outside metros?

Physical gifts ship pan-India to individual doorsteps. Experience vouchers are the one thin category outside major cities, so we flag which options are genuinely redeemable everywhere.

How do you handle sizes for apparel?

Confirmed by the recipient in the store, not guessed from a spreadsheet. Nothing ships until the variant is confirmed.

Is a corporate gift taxable for the employee?

In India, gifts above ₹5,000 in a financial year are generally treated as a taxable perquisite, and vouchers differently again. We flag where a tier crosses that line — confirm the treatment with your own tax advisor.

Who do recipients contact if something goes wrong?

GiftVerse support, directly from the store. Damaged or undelivered items are replaced by us, keeping your HR inbox out of the delivery loop.

Walk through it with your own numbers.

Tell us the occasion, headcount and per-person budget. We will map it to the six stages, give you a realistic go-live date, and show you exactly what your recipients would see.